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Channel: Business 2 Community » Mike Ricciardelli
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Window Shoppers vs. Tire Kickers

As sales professionals we come across these types of people all the time. Knowing how to tell the difference between a “Tire Kicker” and a “Window Shopper” is critical and will help you eliminate...

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Does Your Sales Team Target Prospects Or Organizations?

How many of you have prospected into a warm list of leads provided by a vendor or client?  We’re always under the impression that a warm list contains a higher accuracy rate that will ultimately result...

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Why You Need To Demand A CRM

One of my first jobs out of college was a staffing and recruiting agent for Java developers.  The office was in the heart of the city, but it was tiny, cramped and looked like a scene from the movie...

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How Do You Know Your Solution’s Target Market?

It’s almost 2013 and innovation has sky rocketed to an all time high.  Think of all the technology companies that exist now, solely because of the existence of the “Cloud”.  The number of B2B...

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In Sales, Optimism Sells

More often than not you meet the people you are selling to over the phone for the initial encounter.  You don’t know what they look like, you don’t know what type of personality they have and you don’t...

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Incorporating An Effective Email Automation Strategy

Email automation campaigns can be extremely tactical and effective if done right.  No matter if your organization is large or small, it is more important than ever to implement a proactive approach in...

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7 Habits Of Highly Effective (And Successful) Teleprospectors

A colleague of mine recently discussed the 7 bad habits inside sales people practice.  So in this edition, we’ll flip the coin and take a look into the actions and habits that make Business Development...

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5 Things To Focus On When Call Shadowing Inside Sales Reps

Within every company that is sales driven resides a varying amount of Business Development Reps that will come and go as the years pass.  These people are interviewed, and hired and then go through...

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Are You Good at Finding the Appropriate Sales Contact?

In sales, having the ability to find the right contact is one of the more underrated functions of the prospecting process; one that separates someone who is average from someone who excels.  It sounds...

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Campaign Checklist: Your First 2 Weeks of a Teleprospecting Campaign

Kicking off a new outbound teleprospecting campaign requires careful preparation and a proactive, yet adaptable, outlook.  Below are some of the intangibles and physical assets you should be mindful of...

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5 Must-Have Views For Your Sales Team Within Your CRM

Whether you are a sales person, or a teleprospector generating leads, you should look to yourself as the CEO of your assigned accounts.  Not in the astute view of a Steve Jobs type, but more so to the...

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Inside Sales: Building Relationships With Conversations

A person naturally doesn’t like feeling as if they are being backed into a corner and consequently that person will often instinctively call to action their defense mechanisms and push back.  Same goes...

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Top Down & Bottoms Up: The Collective Attitude Of A Sales Company

Sales can be the genetic makeup of a company’s entire existence or it can be one operational department of a collective whole containing different parts and functions.  It doesn’t matter because at the...

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It’s Not All About You: Using Reciprocation to Achieve Sales Goals

Back in October, I attended a friend’s wedding and was on the outskirts of the dance floor sipping a drink deciding whether I felt mindless enough to mingle with some strangers.  Out of pure...

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Does Your Teleprospecting Intro Suck?

It is 9:27 AM EST and your phone rings.  The number is private but you’re in a good mood because your day isn’t as hectic as every other, so you answer, “Hello?” The person speaks.  It’s someone named...

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Sales’ Open Season: Desirable Skills You Want In Your New Hires

The weeks of college spring break have come and gone and next up for these future college graduates will be getting a job and entering the cut-throat real world.  Most grads will leave school with a...

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Building 3 Meaningful Sales Prospecting Reports

The amount of data we are presented with on a daily basis can be overwhelming. We are inundated with endless streams of data, much of which is frankly of little use and tends to obstruct our need for...

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Should Your Inside Sales Reps Be More In Tune With Digital Media?

Businesses consciously take great measures to create and sustain a positive online identity.  They want to be found, and once they are, they want to exude a good, lasting impression.  In the B2B world,...

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How to Ensure a Successful Inside Sales ‘Nurturing’ Campaign

Few would argue that many accounts and prospects that need to be nurtured can often be overlooked.  In the stream of advice and information discussing the inside sales process, I feel that lead...

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Inside Sales Teams: Don’t Let Your Reps Turn into Droids

Too often business development reps do themselves a disservice by masking their personalities, and consequently becoming someone who sounds boring or disinterested.  And why should prospects on the...

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